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2012 – Nov-Dec The Policies & Procedures Authority The newsletter about the art of transforming workplace learning and performance through Policies & Procedures Communication
 

In This Issue

P&P Writing // P&P Practitioner

Differentiating the Roles of Policies & Procedures Owner from Practitioner

- Raymond E. Urgo

What is the difference between the role of the content owner and the policies and procedures (P&P) practitioner in developing P&P content? Read article.

Quote for P&P Wisdom

Communications without intelligence is noise; intelligence without communications is irrelevant.

- General Alfred M. Gray, Jr (1928 – present)
Former Commandant of the U.S. Marine Corps

To learn the importance of intelligence and communication in creating policies and procedures content, read the article Differentiating the Roles of Policies & Procedures Owner from Practitioner.

P&P Vocabulary

Refresh or enhance your understanding of the policies and procedures (P&P) body of knowledge vocabulary Read column.

Recent Past Webinars – Recordings and Slides

During May through November 2012, Raymond Urgo delivered several educational webinars on a variety of subjects concerning policies and procedures. These webinars were sponsored by leading software companies in the policies and procedures marketplace. Access recordings and slides.

Urgo & Associates, policies and procedures consulting practice, assists organizations and professionals by

Advising on P&P

Developing P&P

Teaching & Mentoring

Coaching

Speaking

Raymond Urgo

Raymond E. Urgo

Principal of Los Angeles- based Urgo & Associates is an internationally recognized expert on the development, communication, and management of policies and procedures systems and information in organizations. Read more about Raymond.

 

 

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