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2011 – July - August The Policies & Procedures Authority The newsletter about the art of transforming workplace learning and performance through Policies & Procedures Communication
 

In This Issue

P&P Function in Organizations

Differentiating the Roles of Policies and Procedures Owner from Contributor and Custodian

- Raymond E. Urgo

The use of the term “owner” as a role in P&P communication can vary and often be misunderstood with other roles. Read article.

P&P Vocabulary

Refresh or enhance your understanding of the policies and procedures body of knowledge vocabulary. Read column.

Urgo & Associates, policies and procedures consulting practice, assists organizations and professionals by

Advising on P&P

Developing P&P

Teaching & Mentoring

Coaching

Speaking

Raymond Urgo

Raymond E. Urgo

Principal of Los Angeles- based Urgo & Associates is an internationally recognized expert on the development, communication, and management of policies and procedures systems and information in organizations. Read more about Raymond.

 

 

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