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2010 – 3RD QUARTER The Policies & Procedures Authority The newsletter about the art of transforming workplace learning and performance through Policies & Procedures Communication
 

In This Issue

P&P Information Products

Importance of Work Samples for Developing and Communicating Policies & Procedures

- Raymond E. Urgo

Work samples are an often forgotten data collection technique for quickly and effectively analyzing, developing, and communicating policies and procedures. Read article.

Quote for P&P Wisdom

People seldom improve when they have no other model but themselves to copy after.
- Oliver Goldsmith (1728 – 1774)
  Was an Irish writer, poet, and physician

To introduce models that enable users and learners of policies and procedures to quickly understand and improve to acceptable performance standards, read the article Importance of Work Samples for Developing and Communicating Policies & Procedures.

P&P Vocabulary

Refresh or enhance your understanding of the policies and procedures body of knowledge vocabulary. Read column.

Coming Events

Raymond Urgo will be delivering webinars on policies and procedures for the 21st century organization and on conducting a task analysis for developing policies and procedures users prefer. View events.

Urgo & Associates, policies and procedures consulting practice, assists organizations and professionals by

Advising on P&P

Developing P&P

Teaching & Mentoring

Coaching

Speaking

Raymond Urgo

Raymond E. Urgo

Principal of Los Angeles- based Urgo & Associates is an internationally recognized expert on the development, communication, and management of policies and procedures systems and information in organizations. Read more about Raymond.

 

 

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