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2009 – 4TH QUARTER The Policies & Procedures Authority The newsletter about the art of transforming workplace learning and performance through Policies & Procedures Communication
 

In This Issue

P&P Users

The User Identifier—Helpful Tool for Uncovering Additional Value of Policies & Procedures

- Raymond E. Urgo

When clients request policies and procedures (P&P), they usually have primary users in mind. To maximize the value of the information to an organization, how do you uncover all user roles? Read article.

P&P Vocabulary

Refresh or enhance your understanding of the policies and procedures body of knowledge vocabulary. Read column.

Coming Events

Raymond Urgo will be delivering a webinar on communicating policies and procedures for the 21st century organization. View events.

Urgo & Associates, policies and procedures consulting practice, assists organizations and professionals by

Advising on P&P

Developing P&P

Teaching & Mentoring

Coaching

Speaking

Raymond Urgo

Raymond E. Urgo

Principal of Los Angeles- based Urgo & Associates is an internationally recognized expert on the development, communication, and management of policies and procedures systems and information in organizations. Read more about Raymond.

 

 

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