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2009 – 2ND QUARTER The Policies & Procedures Authority The newsletter about the art of transforming workplace learning and performance through Policies & Procedures Communication
 

In This Issue

P&P in Organizations

Understanding the Organizational Context to Develop Valuable Policies & Procedures

- Raymond E. Urgo

As a policies and procedures (P&P) practitioner, do you delve into P&P content development projects without a clear understanding of the organizational context? Astute P&P practitioners add more than documentation skills to assignments—they apply an understanding of the organizational context from three perspectives. Read article.

Quote for P&P Wisdom

- Raymond E. Urgo

There is nothing more wasteful than becoming highly efficient at doing the wrong thing.
- Peter Drucker (1909–2005) Foremost author, consultant, and management science advocate of 20th century

To develop policies and procedures that are appropriate, effective, and efficient, read the article Understanding the Organizational Context to Develop Valuable Policies & Procedures.

P&P Vocabulary

Refresh or enhance your understanding of the policies and procedures body of knowledge vocabulary. Read column.

Coming Events

Raymond Urgo will be delivering presentations and a free Webinar on best practices in policies and procedures communication and on the evolving role of workplace learning and performance professionals in today’s economy. View events.

Urgo & Associates, policies and procedures consulting practice, assists organizations and professionals by

Advising on P&P

Developing P&P

Teaching & Mentoring

Coaching

Speaking

Raymond Urgo

Raymond E. Urgo

Principal of Los Angeles- based Urgo & Associates is an internationally recognized expert on the development, communication, and management of policies and procedures systems and information in organizations. Read more about Raymond.

 

 

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