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2008 – 2ND QUARTER The Policies & Procedures Authority The newsletter about the art of transforming workplace learning and performance through Policies & Procedures Communication
 

In This Issue

P&P TrendWatcher

Exodus of “Baby Boom” Generation Increases Need for Policies & Procedures Communication

- Raymond E. Urgo

As the biggest wave of retirees in history begins, organizations are calling policies and procedures communication to the rescue to retain critical work knowledge before retirees exit. Read article.

P&P Information Products

Forgotten Media for Communicating Policies & Procedures

- Raymond E. Urgo

Mention “media for communicating policies and procedures,” and most people think of printed manuals or electronic documents. Let’s not forget the other types of media that organizations may use in the workplace. Read article.

P&P Practitioner – Ask the P&P Expert

Policies & Procedures Writer, Analyst, or Subject Matter Expert: Who Do We Need?

- Raymond E. Urgo

Who should you contract to update an outdated policies and procedures manual–subject matter expert or a policy and procedure writer? Read article.

Coming Events

Raymond will be delivering two presentations about policies and procedures communication in June in Philadelphia. View events.

Urgo & Associates, policies and procedures consulting practice, assists organizations and professionals by

Advising on P&P

Developing P&P

Teaching & Mentoring

Coaching

Speaking

Raymond Urgo

Raymond E. Urgo

Principal of Los Angeles- based Urgo & Associates is an internationally recognized expert on the development, communication, and management of policies and procedures systems and information in organizations. Read more about Raymond.

 

 

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