Welcome to the first issue of The Policies & Procedures Authority—the quarterly newsletter published by Urgo & Associates for executives, managers, consultants, performance improvement specialists, instructional designers, policy and procedure analysts, technical writers, or other professionals.
The goals of The P&P Authority newsletter are to
- address the role of policies and procedures information and systems in today’s workplace environment for learning, on-going reference, compliance, and performance improvement and
- promote Policies & Procedures Communication as a body of knowledge to transform workplace learning and performance.
The brief articles, which I and my associates will author, will address insights, advice, trends, events, techniques, tips, tools, myths, and humor about policy and procedure communication systems to keep you up to date about the latest news and events taking place in this evolving body of knowledge.
As an internationally recognized leader and authority with over 25-years’ dedication to policies and procedures communication, it is my pleasure to inform and educate you about this important specialty.