Refresh or enhance your understanding of the policies and procedures body of knowledge vocabulary.
Policies and procedures (P&P) communication refers to the body of knowledge about how information is designed, conveyed, and used as it relates to the principles and methods that enable people affiliated with an organization to perform.
Policies and procedures (P&P) refers to the principles and methods, whether formalized, authorized, or documented, that enable people affiliated with an organization to perform in a predictable, repeatable, and consistent way.
Policy refers to an organization’s position or stance about what should or should not be done as it relates to a practice.
Procedure refers to sequential steps that enable someone to accomplish something.
For further understanding of the policies and procedures vocabulary, read the article Defining Policies & Procedures – Three Perspectives.