• Welcome to the First Issue of
  The Policies & Procedures Authority
• Defining Policies & Procedures – Three Perspectives
• What’s Causing the Popularity of Policies & Procedures?
• Quote for P&P Wisdom
• P&P Vocabulary
• Coming Events

Welcome Message

- Raymond E. Urgo

Designed for workplace professionals, this newsletter is dedicated to one thing that people within any workplace environment need–policies and procedures communication. Read message.

Feature Article

- Raymond E. Urgo

How do practitioners define policies and procedures? An informal survey by a professional association suggests that most respondents define policies and procedures from a limited perspective. Here are three perspectives from which you can think, speak, and act in today’s workplace. Read article.

P&P TrendWatcher

- Raymond E. Urgo

Policies and procedures (P&P) is a critical resource for workplace learning and performance needs. These needs cast a new light on the role P&P plays in today’s organizations. What is causing the buzz of interest in P&P? There are five trends that contribute to P&P’s growing popularity. Read article.

Quote for P&P Wisdom

If policies and procedures communication is about accomplishment in the workplace, remember this six-word quote.

Beginning is half of every action.
– Proverb

P&P Vocabulary

Refresh or enhance your understanding of the policies and procedures body of knowledge vocabulary. Read column.

Urgo & Associates, policies and procedures consulting practice, assists organizations and professionals by

Advising on P&P

Developing P&P

Teaching & Mentoring

Coaching

Speaking

Raymond E. Urgo

Principal of Los Angeles- based Urgo & Associates is an internationally recognized expert on the development, communication, and management of policies and procedures systems and information in organizations. Read more about Raymond.